Getting Support

This opensource project has volunteer developers and users which assist with questions free or charge in their SPARE time. If you require an SLA on this product please consider contacting AllWorldIT.

The mailing lists are resources for solutions to common problems.

Please take special care when replying or posting to the mailing list and read RFC 1855 regarding mail and mailing list guidelines. Specifically section 3.1 onwards.

Announce List

This mailing list is a closed list for announcements regarding the project only. For instance new version releases.

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Users List

This mailing list is generally for the users of OpenTrafficShaper, configuration questions, information … etc.

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Developers List

This mailing list is for submission of patches and discussion of development regarding OpenTrafficShaper.

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Development issue tracker.

Include:

  • Debugging logs
  • Steps to reproduce, if possible
  • Relevant database fields / structure

BEFORE you start asking about commercial support, please see this FAQ.

Commercial support options can be found here http://opentrafficshaper.com