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support [2015-05-02 18:23] – [Commercial Support] wikiadminsupport [2023-07-04 10:40] (current) – [Commercial Support] nkukard
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 ====== Getting Support ====== ====== Getting Support ======
  
-This opensource project has volunteer developers and users which assist with questions free or charge in their SPARE time. If you require an SLA on this product please consider contacting [[http://www.allworldit.com|AllWorldIT]]. 
  
-===== Mailing List =====+===== Using Issues =====
  
-The mailing lists are resources for solutions to common problems.+  * Log an issue here https://gitlab.linux.community/opentrafficshaper/opentrafficshaper/-/issues
  
-Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards. 
- 
-==== Announce List ==== 
-This mailing list is a closed list for announcements regarding the project only. For instance new version releases. 
- 
-[[https://lists.opentrafficshaper.org/mailman/listinfo/announce_lists.opentrafficshaper.org|Subscribe]] 
-[[http://lists.opentrafficshaper.org/pipermail/announce_lists.opentrafficshaper.org/|Archives]] 
- 
-==== Users List ==== 
-This mailing list is generally for the users of OpenTrafficShaper, configuration questions, information ... etc. 
- 
-[[https://lists.opentrafficshaper.org/mailman/listinfo/users_lists.opentrafficshaper.org|Subscribe]] 
-[[http://lists.opentrafficshaper.org/pipermail/users_lists.opentrafficshaper.org/|Archives]] 
- 
-==== Developers List ==== 
-This mailing list is for submission of patches and discussion of development regarding OpenTrafficShaper. 
- 
-[[https://lists.opentrafficshaper.org/mailman/listinfo/devel_lists.opentrafficshaper.org|Subscribe]] 
-[[http://lists.opentrafficshaper.org/pipermail/devel_lists.opentrafficshaper.org/|Archives]] 
- 
-Development [[https://gitlab.devlabs.linuxassist.net/opentrafficshaper/opentrafficshaper/issues|issue tracker]]. 
  
 ===== How to ask for help ===== ===== How to ask for help =====
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 ===== Commercial Support ===== ===== Commercial Support =====
  
-BEFORE you start asking about commercial support, please see this [[https://servicedesk.iitsp.com/faq/6 +Commercial support can be obtained from https://www.conarx.tech
-|FAQ]]. +
- +
-Commercial support options can be found here http://opentrafficshaper.com+