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support [2013-10-18 22:46] – nkukard | support [2023-07-04 10:40] (current) – [Commercial Support] nkukard | ||
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====== Getting Support ====== | ====== Getting Support ====== | ||
- | This opensource project has volunteer developers and users which assist with questions free or charge in their SPARE time. If you require an SLA on this product please consider contacting [[http:// | ||
- | ===== Mailing List ===== | + | ===== Using Issues |
- | The mailing lists are resources for solutions to common problems. | + | * Log an issue here https:// |
- | Please take special care when replying or posting to the mailing list and read [[http:// | ||
- | ==== Announce List ==== | + | ===== How to ask for help ===== |
- | This mailing list is a closed list for announcements regarding the project only. For instance new version releases. | + | |
- | [[https:// | + | Include: |
- | [[https:// | + | |
- | ==== Users List ==== | + | * Debugging logs |
- | This mailing list is generally for the users of OpenTrafficShaper, configuration questions, information ... etc. | + | * Steps to reproduce, if possible |
- | + | * Relevant database fields | |
- | [[https:// | + | |
- | [[https:// | + | ===== Commercial Support ===== |
- | + | ||
- | ==== Developers List ==== | + | |
- | This mailing list is for submission of patches and discussion of development regarding OpenTrafficShaper. | + | |
- | + | ||
- | [[https:// | + | |
- | [[https:// | + | |
+ | Commercial support can be obtained from https:// |