Differences

This shows you the differences between two versions of the page.

--- support [2013-06-17 15:59] – created wikiadmin
+++ support [2023-07-04 10:39] – [Using Issues] nkukard
@@ Line 1: / Line 1: @@
 ====== Getting Support ======
-This opensource project has volunteer developers and users which assist with questions free or charge in their SPARE time. If you require an SLA on this product please consider contacting [[http://www.allworldit.com|AllWorldIT]].
+===== Become a Patron =====
-===== Mailing List =====
+Get exclusive support by becoming a patron!
-The mailing lists are resources for solutions to common problems.
+<html>
+<a href="https://www.patreon.com/bePatron?u=36323183" data-patreon-widget-type="become-patron-button">Become a Patron!</a><script async src="https://c6.patreon.com/becomePatronButton.bundle.js"></script>
+</html>
-Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards.
+===== Using Issues =====
-==== Announce List ====
+  * Log an issue here https://gitlab.linux.community/opentrafficshaper/opentrafficshaper/-/issues
-This mailing list is a closed list for announcements regarding the project only. For instance new version releases.
-[[http://lists.opentrafficshaper.org/mailman/listinfo/announce_lists.opentrafficshaper.org|Subscribe]]
-[[http://lists.policyd.org/pipermail/announce_lists.policyd.org/|Archives]]
-==== Users List ====
+===== How to ask for help =====
-This mailing list is generally for the users of OpenTrafficShaper, configuration questions, information ... etc.
-[[http://lists.opentrafficshaper.org/mailman/listinfo/users_lists.opentrafficshaper.org|Subscribe]]
+Include:
-[[http://lists.policyd.org/pipermail/users_lists.policyd.org/|Archives]]
-==== Developers List ====
+  * Debugging logs
-This mailing list is for submission of patches and discussion of development regarding OpenTrafficShaper.
+  * Steps to reproduce, if possible
+  * Relevant database fields / structure
-[[http://lists.opentrafficshaper.org/mailman/listinfo/devel_lists.opentrafficshaper.org|Subscribe]]
-[[http://lists.policyd.org/pipermail/devel_lists.policyd.org/|Archives]]
+===== Commercial Support =====
+Commercial support can be obtained from https://www.allworldit.com